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Department of Public Works-
Division of Water and Wastewater Collection
Frequently Asked Questions
 •  Basement Flooding (PDF)
 •  Lakewood Sewers, City Services and Property Owner Responsibilities (PDF)
 •  How to Deal with a Basement Flooding Event (PDF)
 •  Combined Sewer Overflows (CSO's) (PDF)
12805 Detroit Ave.
Lakewood, OH 44107
(216) 529-6820
Email Water Department
Mission Statement
To provide potable water to all residents of the City of Lakewood in supplies adequate to meet the fire protection, domestic and commercial needs of our community. To maintain the free flow of storm and sanitary sewage through the City's wastewater collection system. To accurately meter water used by our customers upon which water and sewer bills are based. To issue accurate billings for this usage in a timely fashion. To collect and properly account for all revenues generated. To minimize the risk to health and property by providing prompt maintenance and repair service. To respond to all customer inquiries and concerns promptly, courteously and professionally.
Water Administration, Metering, Distribution Units:
The City of Lakewood owns and operates its water distribution system, consisting of approximately; 110 miles of water mains, 3,000 main line valves, 1,600 fire hydrants, and 14,400 water meters. The City is responsible for the repair and maintenance of all system components within the public right-of-way. It is the property owner’s responsibility for the repair and maintenance of all distribution system components located on private property.
The City of Lakewood
offers discounts of 45% on water and 25% on sewer rates through the City's Homestead Exemption Program. To qualify, the property must be owner occupied. Applicants must be at least 65 years of age, or be permanently and totally disabled (at any age). The annual adjusted gross income of the applicant and his/her spouse must not exceed $27,000. Contact our business office for further details and an application form.
Business Office:
12805 Detroit Avenue
(Across from Lakewood City Hall. Customer entrance on Alameda Ave.)
Business Hours:
8:00 AM to 5:00 PM, Monday through Friday


 

Telephone: (216) 529-6820
FAX: (216) 529-5944
Water Service Related Problems:
Monday through Friday,
(216) 529-6820 - (8:00 AM to 5:00 PM)
After Business Hours, Weekends, Holidays:
Lakewood Police Dispatch
(216) 521-6773
Wastewater Collection Unit:
The City of Lakewood owns and operates its wastewater collection system, consisting of approximately 166 miles of storm and sanitary sewer mains. The City is responsible for the repair and maintenance of all system components located within the public right-of-way. It is the property owner's responsibility for the repair and maintenance of all collection system components located on private property.
The City of Lakewood offers discounts of 45% on water and 25% on sewer rates through the City's Homestead Exemption Program. To qualify, the property must be owner occupied. Applicants must be at least 65 years of age, or be permanently and totally disabled (at any age). The annual adjusted gross income of the applicant and his/her spouse must not exceed $27,000. Contact our business office for further details and an application form.
Sewer Service Related Problems:
Monday through Friday,
(216) 529-5941 - (7:30 AM to 4:00 PM) or
(216) 529-6820 - (8:00 AM to 5:00 PM)
After Business Hours, Weekends, Holidays:
Lakewood Police Dispatch
(216) 521-6773
 
 
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