Department of Finance

Water/Sewer Bills

How to Pay Your Water & Sewer Bill

Office location and hours:
  • 12805 Detroit Avenue
    (On the southwest corner of Alameda Avenue & Detroit Avenue)
  • 8:00 AM to 5:00 PM, Monday through Friday, excluding holidays
Acceptable Methods of Payment:
  • Online:
  • In person:
    • Cash (only available in person)
    • Personal check, cashier's check or money order
    • MasterCard®, Visa® and Discover Card® credit or debit card (During regular business hours)
  • By phone:
    • MasterCard®, Visa® and Discover Card® credit or debit card (Only available over the phone during regular business hours.)
  • After hours:
    • 24-hour drop box is located on the Alameda side of the building.
    • Personal check, cashier's check or money order only. No cash please.
  • By mail:
    • Personal check, cashier's check or money order only. No cash please.
  • Electronically:

Personal checks and electronic fund transfers returned unpaid due to non-sufficient funds will be assessed a $30 fee.

1.5% penalty is assessed on all delinquent balances.

HOW YOUR BILL IS CALCULATED

Our customers are billed per CCF (per 100 Cubic Feet) which equals one unit. Water & Sewer charges are listed under Consumption.

Example: If you use four units of water, you will be billed for four units of water and for four units of sewer charges. That would be four times the Water rate currently $6.24 per unit. Also four times the Sewer rate currently $4.72 per unit.

NEW WATER & SEWER RATES FOR 2014

  • Effective January 1, 2014, the water rate will increase from $6.11/ccf (100 cubic feet) to $6.24/ccf.
  • Sewer rates will increase from $4.39/ccf (100 cubic feet) to $4.72/ccf.
  • The Homestead Exemption water rate will increase from $3.36/ccf (100 cubic feet) to $3.43/ccf.
  • Homestead Exemption sewer rates will increase from $3.30/ccf (100 cubic feet) to $3.54/ccf.

HOMESTEAD EXEMPTION

You may qualify for reduced water and sewer rates under the Homestead Exemption if you are at least 65 years of age or totally disabled, home must be owner occupied and have income not more than $35,000 annually. This program is renewable annually. Renewal forms are due by April 30, 2014. For more information, call the Division of Water at (216) 529-6820.

Homestead Exemption Application Form

Homestead Exemption Renewal Application Form

SUMMER SPRINKLING PROGRAM

The City of Lakewood Division of Water/WWC has adopted a Summer Residential Sprinkling Program for homeowners from July through September of each year. Residential owner-occupied homes of one, two, three and four –family units in good standing, living on the property for the past year qualify for the program. If you participate in the program, the Division of Water/WWC will calculate your average sewer cost based on your usage from January-April. During the months of July, August and September, sewer usage above the average will be attributed to you lawn watering and will result in an adjustment to your bill. The program will not affect or replace the City’s current sewer exempt or sprinkler meters programs. If you signed up for our Summer Sprinkling Program in the past few years, there is no need to sign up again. You will automatically be in the program.

To apply for this program:

  • Contact the Lakewood Division of Water at (216) 529-6820
  • Visit our office at 12805 Detroit Avenue
  • Mail the registration Form to the Lakewood Division of Water, 12805 Detroit Avenue.

Summer Sprinkling Program Registration Form

All applications must be received by April 30, 2014.