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Frequently Asked Questions and Forms

General

When does Lakewood City Council meet?

Who is my council person?

How long is a Council Member's term, are they full time, how much do they get paid?

What is the phone number to the Lakewood Board of Recreation?

How do I rent the Woman’s Club Pavilion or the Kiwanis Pavilion at Lakewood Park?

Who do I tell about a street light that is out?

How do I report a power outage?

When will my street be resurfaced?

Who do I contact if I have a complaint about high grass?

Who is my Neighborhood Police Officer?

What is the curfew for Juveniles?

I would like to schedule an appt. for immunizations; obtain copies of my immunization records, etc. How can I do this?

Is there a snow parking ban?

Municipal Income Tax

Who must file a City of Lakewood tax return?

I am retired; am I required to file a Lakewood tax return?

I am a college student living on campus; do I need to file?

I rent an apartment or home in Lakewood; do I need to file?

What is the City of Lakewood's tax rate?

Do I receive credit for taxes paid to other cities?

What is the due date for the City of Lakewood's tax return?

Can your office help me prepare the City of Lakewood tax return?

I cannot pay my estimated taxes in full; can I get on a payment plan?

I cannot pay my taxes in full; can I get on a payment plan?

Are lottery winnings taxable?

Does your office handle property taxes?

Can you answer questions concerning Federal or State Taxes?

Which document(s) are needed in order to make my individual tax return(s) “complete”?

Division of Aging

My mother can no longer function independently and is unable to care for herself. Who can I call?

What is available for an older person who can no longer drive and has no informal support system for transportation?

I have to relocate and I don't know where to begin. What housing information is available?

Insurance and the Medicare changes are so confusing. Who can assist me with insurance and navigating the health care insurance system?

I have recently retired and would like something to do to keep busy. Who can I talk to?

Division of Early Childhood

How can I find quality childcare in Lakewood?

What is the staff/child ratio for Lakewood childcare centers?

Are there state guidelines for teacher qualifications?

Childcare is very expensive. Is there any assistance available to help with this cost?

Are there any programs for stay at home parents?

Frequently Asked For Phone Numbers

Department of Human Resources

Do you have any current job openings?

Can I leave an application for future vacancies?

Do you have full-time positions and part-time positions?

Department of Human Services

I live in Lakewood. Where can I go for food stamps?

I am being evicted. Can you help me? Do you know of any housing available in Lakewood?

My utilities have been disconnected. Can you help me?

I am a little short on cash this month. Can you help me?

Is this the welfare office?

What do you do?

Where can I get free food in Lakewood?

Is this the Social Security office?

I have items to donate. Will you accept them?

Do you have a list of child care centers?

Division of Youth

Is this where my child can get a sports physical?

Is this the County agency responsible for investigating child abuse and neglect?

What recreation program do you offer and how do I sign my child up for a softball team?

How and where do I get a work permit? Do you have any jobs for teens?

What is the curfew in Lakewood?

How much do you charge for your services and what are your hours?

How old does a child have to be to be left home alone?

My child was a straight A student in 6th grade. Now in 8th grade he/she is failing most subjects and very moody?

I am being evicted from my apartment and I am in need of housing assistance.

How do I know if my youngster is using alcohol and/or drugs?

Lately my 16-year old is disregarding house rules, is disrespectful at home and at school. Can you help?

Division of Animal Control

What are the hours for Animal Shelter and where is it located?

How much does it cost to adopt an animal?

I have an animal I can no longer keep, can I bring it to you?

Where can I take my animal I can no longer keep?

What can I do if I have an after hours emergency?

Is the Lakewood Animal Shelter a no-kill shelter?

I am having a stray cat problem in my neighborhood, can I borrow a trap from you?

Block Club Program

Who do I contact for more information on Lakewood’s Neighborhood Block Club Program?

What if I cannot have a meeting in my home – what are my options?

My neighbors are hesitant about reporting crimes, suspicious acts or other things (housing code violations, garbage, etc.), what can I tell them?

What other city representatives should I get involved in my street’s block club efforts and meeting?

How can I find out about crime occurring in my neighborhood?

Other than Block Club, does Lakewood offer any other training for residents in crime prevention that I can become involved in?

I have seen Block Club street signs in other communities. Are those types of signs available to residents of Lakewood?

Does the city keep a record of streets with operating Block Club groups?

Can I incur any legal liability by heading up or participating in a Block Group?

There are some small businesses in my neighborhood. Can they be part of our Block Club group?

Division of Refuse & Recycling

What if I miss my collection?

What doesn’t the City collect from the curb?

What should I do when it snows?

How should I dispose of hypodermic needles, syringes, and other "sharps"?

Can I mark my City-provided refuse cart with my address?

What should I do with old or unused garbage cans?

What shouldn't I put in the refuse cart?

What if my cart is damaged or stolen?

How should I dispose of my unwanted medicine?

How should I dispose of paint?

I live on the parking side of the street. Where should I put my refuse cart?

What do I do with??? Alphabetical list of items – disposal instructions:

What should I do with compact fluorescent lightbulbs?

Water/Sewer Bills

Why are my bills so high?

When is my bill being estimated?

How can I pay my water bill?

Why are there two charges each for water & sewer on my bill?

Why didn't I receive my bill this month?

Where can I get help with paying my water bill?

Who is responsible for water / sewer bill ?

How do I qualify for Homestead Exemption?

What is the summer sprinkling program and how do I qualify?

What should I do about my water service and bill if I sell my property or purchase new property?

Water and Wastewater Collection

What does a sewer odor in my basement mean?

What if my water appears cloudy?

What if I have a concern about water quality?

Division of Public Works

When will my street be resurfaced?

How do I get a permit to park in a municipal parking lot?

Who do I tell about a street light that is out?

How do I report a power outage?

Who do I call to see if my water bill is paid?

Is there a snow parking ban?

Who do I call regarding noisy or missing manhole covers?

Parks/Public Property

How do I rent the Woman’s Club Pavilion or the Kiwanis Pavilion at Lakewood Park?

How do I find out if my baseball game is rained out?

What are the pool hours at Lakewood High School?

How do I get a pool pass for municipal pools at Lakewood and Madison parks?

Vital Statistics (Birth & Death Certificates)

What are your regular business hours?

Who should I make my check/money order payable to?

How far back in time do you retain birth records?

How far back in time do you retain death records?

Police Department

How can I get a copy of a police report?

How long does it take for a police report to be ready?

Where is my car impounded?

What are the jail visiting hours?

If someone is in your jail, what can I bring them?

When do I have to pay the parking meters?

Do I have to pay the parking meters on a holiday?

What are the restrictions on 24 hour parking?

What will happen to my car that is in violation of 24 hours parking?

Can my group get a tour of the Police Station?

What can I do about a car parked on my street that hasn’t been moved in a while?

If I call the Lakewood Police do I have to leave my name and phone number?

What can I do about speeders on my street?

Do I need to register my bike and how much does it cost?

When is the Detective Bureau open?

How can I learn which detective is assigned to my case?

Is a Detective assigned to every report?

If I am a victim of a crime do I need an attorney?

How can I obtain a protection order?

How do I make a complaint about or commend an officer or employee?

How do I hire an Off Duty Police Officer?

Who is my Neighborhood Police Officer?

What is the curfew for juveniles?

I need to be fingerprinted for a license. How can I obtain them?

Fire Department

My insurance company wants a copy of the Fire Investigation Report for a recent fire at my home. Who do I contact?

I own or manage a vacant property. What are the requirements involving a lock box?

Where should I put smoke detectors in my home?

How far is a hydrant from my home?

Does the Lakewood Fire Department give out smoke detectors?

I was transported to the hospital by the Lakewood Fire Department and have a question about my bill. Who do I contact?

Who can inspect my child's car seat for proper installation and use?

I need to renew (or get) my CPR/AED certification. Who do I contact for information on classes offered?

Where can I drop off my aluminum cans for recycling?

I need an inspection for day care license, adoption or to become a foster care provider. Who do I call?

What is the ISO rating for Lakewood?

Housing & Building

What is the zoning of a particular property?

Can I operate a business out of my home?

My neighbor's tree is hanging over/damaging my property. What can I (you) do about it?

Why do I have to provide my tenants' social security number on the tenant information form that came with my housing license application?

Why do I have to provide ANOTHER copy of my driver's license with my housing license application?

Can you recommend a contractor?

How do I register to do work in the City?

What smoke/C-O detectors are acceptable to the City?

Do I need a permit/inspection for the City sidewalk in front of my house repaired/replaced?

Why do I need a dye test before connecting to the City sewer(s)?

Where can I find original blueprints for my house?

Where can I report problems with mold, asbestos, lead etc.?

With last night's storm, I got water in my basement. Where can I report it/get help?

How can I find Lakewood housing that accepts CMHA tenants?

How can I dispute my high real estate taxes?

How can I find out who owns the absentee landlord property next to me?

How can I obtain a vendor's license?

What is the number you should call before you dig to avoid hitting underground utility lines?

My neighbor has not cut his grass (or shoveled his walks). Who can help me?

My water pressure is low. How do I report this?

My mother is elderly. Can someone with the City help with snow removal/grass cutting?

My landlord is not responding to my complaints? What can I do?

How can I put my rent in escrow until my landlord fulfills his obligations?